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INTERNATIONAL CONFERENCE ON
LEADERSHIP IN THE SERVICE ECONOMY

‘Bridging Innovation and Transformation in Higher Education and Across Sectors’

5th May 2026

Pullman Kuala Lumpur City Centre,
Kuala Lumpur

e-certificate provided

Organiser 
National Higher Education Research Institute, Universiti Sains Malaysia (IPPTN USM) and
Department of Applied Social Sciences, The Hong Kong Polytechnic University (PolyU)

View Programme Schedule

The NewsRoom | USM
news.usm.my

|| 5 May 2026 ||

LEADERSHIP BEYOND SILOS: STRUCTURING THE SERVICE ECONOMY THROUGH THE INTEGRATION OF POLICY, KNOWLEDGE AND PRACTICE

The International Conference on Leadership in the Service Economy, convened at the Pullman Kuala Lumpur City Centre, marked a critical juncture in the evolving structure of contemporary economies.

Jointly organised by the National Higher Education Research Institute (IPPTN), Universiti Sains Malaysia and the Department of Applied Social Sciences at Hong Kong Polytechnic University, the conference served as a focused intellectual platform aligned with an ongoing research trajectory on service leadership, supported by the Li and Fung Endowed Professorship.

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